Supermarket Shopping Restrictions

Please note the supermarket restrictions listed below are now out-of-date. With restrictions easing, it has not been possible to update all the listings. Our advice is to check with supermarket via phone or website for current covid information.


Update 15.5.20

Limits to shopping hours: 8am – 10pm

Vulnerable customers: 8:00am – 9:00am is priority time for the elderly and vulnerable.
Key Workers – 8:00am – 9:00am is priority access for NHS workers every Mon, Wed & Fri and Sundays 9am-10am.

Where necessary, the number of customers in our stores will be limited at any one time so social distancing can be observed.

Purchase restrictions: To ensure there is enough for everyone, we will occasionally place purchase limits on certain products that are in high demand

Volunteer Card: The e-card can be bought online and loaded with as much money as the purchaser wants. It can then either be emailed to the volunteer or printed out and left in a safe location for them to collect. The card can then be used contactlessly in store using a barcode, before finally, the volunteer can leave the shopping in a safe location to be collected by the purchaser.

Contactless payments: credit and debit card contactless payment limit amount has now been increased to £45

Asda have introduced food boxes to assist those customers struggling to get to our shops and restock their cupboards. Packed with a selection of cupboard fillers for replenishing your stocks without needing a trip out. Ideal for those self isolating. Typical box contains around 30 items and costs £30 including delivery.


22.4.20 update

Limits to shopping hours: Mon – Sat 7:00 – 8:00pm; Sun 8:00am – 8:00pm. In some cases we might have to limit the number of people allowed in our store at one time. Please be patient if that’s the case, but remember that it’s essential to your health and the health of our colleagues.
Purchase restrictions: To make sure there’s enough for everyone in your community, we’re limiting some in-store items to x2 per person. And please only buy what you need.
Vulnerable customers: Mon – Sat 8:00am – 9:00am Sun 10:00am – 11:00am.

Social distancing saves lives. We’re encouraging contactless payments and reducing the number of open tills to provide greater distance between customers. Look out for the floor tapes and please respect them.

Co-op have launched a gift card scheme for those shielding or self-isolating and reliant on others to do their shopping. By calling a dedicated Co-op phoneline on 0800 029 4592, they can purchase a gift card which can be shared with friends, neighbours or volunteers to pay for shopping in their local Co-op store.


Update May 2020

Limits to shopping hours: Mon to Sat 7:00am – 10:00pm; Sun 10:00am – 8:00pm.

Vulnerable customers: Priority hour on Monday, Wednesday & Friday morning from 9:00am – 10:00am (apart from Express stores) for the elderly and vulnerable.
Key Workers – NHS staff will be allowed to do their shopping for an hour ahead of usual opening hours on Sundays upon displaying their NHS employee card.

Key Workers – An additional hour to prioritise NHS workers every Tuesday and Thursday. Also browsing hour ahead of usual opening hours on Sundays. Both upon displaying their NHS employee card.

  • Where necessary, we’ll limit the flow of people coming into our stores to make sure they don’t get too busy.
  • Hand sanitisers are being placed around our stores for customers and colleagues to use, as well as extra cleaning products to wipe down your trolley or basket.
  • In some stores, we’ll introduce directional floor markings and new signs to create a safe flow of movement around the store.
  • New floor markings will help you to keep a safe distance from others while waiting to pay.
  • We’re installing protective screens at our checkouts.
  • Please try to shop on your own to help reduce the number of people in-store at any one time. We understand that this is not always possible, so if you need to bring children with you or shop with a carer, you are welcome to do so.
  • If possible, use card or contactless payments.



Update 14.4.20

Extended shopping hours Mon-Sat 8pm-10pm.

All day everyday key workers in the NHS, Police and Fire Service will take priority ahead of queues into our stores upon showing a valid ID. We have extended our priority shopping time for emergency workers which will now include all groups entitled to a Blue Light card. This includes all Social Care Workers, First Responders and St John’s Ambulance staff, amongst many others. This is in addition to early access on a Sunday, where they can enter stores 30 minutes prior to opening.

We also opening 30 minutes early Monday – Saturday for the Elderly (over 70) and vulnerable.

Restrictions: 12 units per online order on Wines or Spirits

Food Parcels (22 everyday foods and essential household items, and a few treats too) priced £24.99 can be delivered within 2-3 working days straight to your door for free, with full contactless delivery for self-isolators. Please note, you may experience a small delay in your delivery due to the impact of COVID-19. Please check your order tracking information for delivery updates.




Limits to shopping hours: Mon – Sat 8:00am – 10:00pm; Sun 10:00am – 4:00pm.
Purchase restrictions: Limits on toilet roll, cleaning products and some health and beauty items.
Morrisons have introduced an NHS hour
From 6am-7am Monday-Saturday
All colleagues with an NHS badge will be able to get into the store to stock up on the products they need.

Sunday Opening
On Sundays, the majority of our stores, we will open at 9am for our very hard working NHS workers to shop. We will open at 9.30am for all other customers to shop normally.

For any other stores that open later than 9.30am, they will open 1 hour earlier for NHS staff.

In Scotland we will open at 7am for you to shop.

Our new Food Boxes are designed to provide you with everyday essentials, without needing to leave your home. With a choice of groceries or prepared meals, we offer convenient delivery directly to your door. Vegetarian Essentials Box £35, Meat Essentials Box £35, Family Meat Box £45