Emergency & Useful Phone Numbers

NHS : 111

Coronavirus

Use the NHS 111 online Coronavirus service : https://111.nhs.uk/covid-19/ if:
You feel you cannot cope with your symptoms at home
Your condition gets worse
Your symptoms do not get better after 7 days
Please Only call 111 if you cannot get help online
Read more advice about staying at home on GOV.UK
https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

For those at high risk without family or community support, a national helpline has also been set up Freephone: 0800 111 4000

If you do not have symptoms but are looking for general advice: Freephone: 0800 028 2816

 

Emergency Police, Fire and Ambulance services : 999
Non-emergency : 101

Deaf, deafened, hard of hearing or speech-impaired callers using a Textphone (minicom) should dial 18000 in an emergency.

Gas

National Gas Emergency Tel 0800 111999

Electricity

North of Scotland
Scottish & Souther Energy Networks Tel 0800 300999

Central & Southern Scotland
Scottish Power Energy Networks Tel 0800 0929290

National Power Cut Number Tel 105

Water

Scottish Water 0800 0778778

East Lothian Council : 01620 827827

https://www.eastlothian.gov.uk/info/210558/social_care_and_health/12485/coronavirus_covid-19_in_scotland

Scottish Business Helpline

Tel: 0300 303 0660 Monday to Friday 08:30am – 5:30pm

GP Practices

Dunbar Medical Centre : 01368 863226
East Linton Surgery : 01620 860204

Pharmacies

Lloyds Pharmacy : 01368 862305
Aitkens Pharmacy : 01368 863727
Linton Pharmacy : 01620 860219

Other Services

  • Throughcare and Aftercare Team: 01620 827 827
  • Children’s Services Social Work Team: 01620 827 827
  • Homelessness Prevention Team: 01620 827 536
  • Homelessness Response Team: 0800 169 1611 / 01620 827536
  • Emergency Social Work Service: 0800 731 6969
  • Homelessness Hotline: 0800 169 1611
  • Children and Young People’s Rights Worker: 07985 046 739
  • Who Cares? Scotland: 0141 226 4441
  • Citizens Advice Bureau (Haddington): 01620 824471
  • Citizens Advice Bureau (Musselburgh): 0131 653 2748
  • Citizens Advice Scotland: 0131 550 1000  www.citizensadvice.org.uk/scotland
  • Welfare Rights Team: 01620 827 827
  • Shelter’s Free Housing Advice Line – Freephone 0808 800 4444
  • National Debtline – 0808 808 4000
  • Disability Information Scotland – 0300 323 9961
  • AgeUK – Monday to Friday 9:00am – 5:00pm – 0800 12 44 222
  • NHS 24: 111

Mental Health Services

If you require mental health crisis support services immediately contact NHS 24 or your GP directly. They can refer you straight away to get support from your local Mental Health Assessment Service.

There are other services you can contact immediately for support – these are listed below. Call charges apply unless otherwise stated.

24 hour emergency services:
NHS 24 –  Freephone 111
Samaritans – Freephone 116 123
Mental Health Assessment Service – 0131 537 6000

Local Services
Adult Wellbeing (Social Work) – 01875 824 309
Social Work emergency / out of hours – Freephone 0800 731 6969
1st Response – 07966 526 452
Messages will be picked up between 11.00 am – 1.00 pm Monday – Friday, and appointments are available Monday – Friday at a variety of locations across East Lothian.

Domestic Abuse
It is a Scottish Government priority to ensure that anyone who is a victim of domestic abuse gets access to the support services they need during these unprecedented times. If you or someone you know is experiencing domestic abuse and needs help, support is in place and available. You are not alone!

Safer Scotland  To speak in confidence call Scotland’s Domestic Abuse 24 hour Helpline on Freephone 0800 027 1234 or visit https://safer.scot/ for more information and advice.

Women’s Aid East & Midlothian – http://www.womensaideml.org

Refugehttps://www.refuge.org.uk

If you feel someone is in immediate danger call 999

Listening Support Services
Breathing Space  (Mon-Thurs 6pm-2am; Fri 6pm – Mon 6am) – Freephone 0800 83 85 87
CALM (helpline for men only) (5pm – 12am) Freephone 0800 58 58 58
Gatepost (emotional support for rural communities) – Freephone 0300 111 4166
Papyrus HopeLine (young people aged up to 35) (10am-10pm) – Freephone 0800 068 41 41
Saneline (6pm – 11pm) – Freephone 0300 304 7000
Samaritans local branch – 0131 221 9999

Brothers in Arms Scotlandhttps://brothersinarmsscotland.co.uk