A new national phone number “105”, has been launched by all electricity network operators for customers to call should they need to report or get information about a power cut in their area. Instead of dialling 0800 numbers, customers will be able to call the new “105” number.
Dialling 105 will put customers through to their local electricity network operator – the company that manages the cables, power lines and substations that deliver electricity into homes and businesses in their area. 105 is a free service for people in Scotland, England and Wales. Customers can also call 105 if they spot damage to electricity power lines and substations that could put anyone in danger. If there’s a serious immediate risk, customers should call the emergency services too.
